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Writing Reviews

When you have searched for and located the product/service of choice, click through to the get the details. You will reach a page that will show any existing reviews of that particular item, averts and auctions relating to that item and any description or specification details. There should be a list of options on the right hand side of the page. There is one option to 'Write a review', clicking this will take you through to the form where you can submit your opinions.

There are a number of boxes that you have to fill out and options that you have to choose when submitting a review. You have to think of a title, something that may make people want to read it and that reflects your opinion of the product in question. The 'Advantages' and 'Disadvantages' sections are self explanatory, you should try to write too much here rather than too little. The next box is for the main review and this should be at least five or six paragraphs, but the more the better. Then you will have some drop down menus that are related to what you are reviewing. You need to select one option even if the options sometimes aren't relevant. The next step is to confirm that the review is your own work and then you can submit it.

It is possible to add pictures to the end of your review in order to round it off and make it look more professional. This can only be done once the review is submitted to Ciao. Select 'Upload Pictures' and you can add as many as seven images from your PC. They need to be titled and in some way related to what you have written about. It is only possible to add pictures, once you have moved off of your white dot.

Where the Review Goes

As soon as you have clicked the 'Publish' button at the bottom of the 'Write a review' page, your review will go live. It will appear on the recent reviews list, on the homepage until someone else submits another review and also in your personal account. It will be read and rated by other members of the Ciao community and they may also post a comment on the review. It will also be visible to non-members and they may stumble across your review via search engine.

What is a Rating?

When another member reads your review, they will more than likely give it a rating. This will be based on how useful and relevant they found the review to be. The ratings range from 'off-topic' for a poor and irrelevant review to 'exceptional' for those really outstanding contributions. A 'very helpful' rating is the most commonly awarded rating and a 'helpful' rating is certainly not be sniffed at. These ratings will reflect how good your review is and where it ranks in the list of other reviews on the same subject. These ratings and user reads will also give you community points.

What are Community Points?

There are a number of ways to gather community points when using the Ciao website. They can be gained from writing reviews, receiving reads and ratings from other members, rating and commenting on other reviews and referring members to the site. They have no monetary value but go towards reflecting your status on the site and therefore you respect among other members. As you accumulate more points, the dot beside your username will change, starting with white then green with gold being the ultimate aim.

When do you Earn Money?

The vast majority of categories on Ciao will pay you a commission every time your review is read and rated by another member. The amount that you get each time is determined by Ciao. When you click on a product you want to review, there should be some '' symbols next to the name. If there is one '' symbol then you get 0.5p, '' you get 1p and '' you will receive 2p per read and rate of your review by a member. If you are the first to review an item, you will get double the commission, so you can earn as much as 4p per read.


If you fully complete your profile, you will receive surveys from Ciao at regular intervals. These can be about anything from household products to television programmes. They will send you an email with a clickable link that takes you to the survey. They will state the amount that you will be paid should you complete the survey and an estimate as to how long it should take to complete. The rewards vary from about 70p to as much as 50 in some cases.


The money that you receive when your reviews are rated is added to your account over night. The amounts will then be categorised so you know what you have been paid for. The money from surveys may take up to a month to be added to your account, but it arrives eventually. The minimum payout from Ciao is 5 which can be redeemed to any UK bank account.

Finding Products/Services/Discussions

The search facility available on Ciao is most effective. Simply type a word(s) in the search box and define the category. The top 10 search results will be displayed, in no particular order, with the next ten items displayed on the following pages. If you type in a phrase or word, if there is a product in the database it should appear at the top of the list if it is listed. You can perform an advanced search if you cannot find you product.

Requesting a New Addition

It is relatively straightforward to get something new listed on the Ciao database. In order to do this, you have to click onto the relevant category where the product should be situated. An example would be that if you want a monitor added, you would go to the 'Computers' category. This should bring up a list of search results. At the bottom, there should be a link 'Product not found'. Simply follow this link and fill out the relevant details in the form provided. It is best to fill the form out with as much detail as you can, to ensure that it gets added. If Ciao agree with the proposal, you will be sent an email with the link to the product/service, enabling you to write the first review.

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